Shipping policy
Please review our shipping details below:
Processing & Production Time
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All orders are custom-made.
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Please allow 2–7 business days for processing and production before your order ships.
Shipping Times
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United States: 3–7 business days after production.
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International: 7–21 business days after production (times vary by location).
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Shipping times are estimates and may be affected by factors outside our control (e.g., customs, carrier delays, peak holiday demand).
Shipping Costs
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Shipping rates are calculated at checkout based on your order and location.
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Free shipping promotions (if offered) will be applied automatically.
Order Tracking
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Once your order ships, you will receive an email with tracking information.
Incorrect Address Policy
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Please double-check your shipping details before placing an order. We are not responsible for delays or lost packages due to incorrect or incomplete addresses.
Lost or Damaged Packages
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If your order arrives defective, damaged, or is lost in transit, please contact us at cbrooks@aurevere.com within 14 days of delivery, and we’ll work with you to resolve it.